We will work with you to understand your expected benefits and outcomes, the as-is process and costs, the different people and roles involved, what their problems and issues are and develop these into personas for supporting the definition of potential solutions.
Get Started with DiscoverWe will define the problem statement and review the user stories to identify the hypotheses with user evidence checks. We will run a user focussed ideation workshop to identify of ideas and features. We will develop an outline business case to ensure it is a worth while development.
Get Started with DefineWe will create wire-frame visuals based around the ideas to deliver the hypotheses. A workshop(s) with appropriate stakeholders will then identify what seems to work best for users. We will create high fidelity visuals of the key hypotheses for further user feedback. An optional extra is to create a clickable prototype which will provide better user feedback.
Get Started with DesignWe provide our first 3Ds, Discovery, Define and Design, for a fixed fee but then take the time to work with you and understand the evidence for the case to continue with Development and Delivering a pilot.
Learn more about our Decision stageWe use a blended agile method to turn the user stories into a product backlog which is then used to prioritise an MVP set of sprints and a roadmap. We ask that a user champion attend a daily stand-up to support the sprints. We will show the users progress after each sprint to shape the MVP.
Get Started with DevelopWe will create the user acceptance test plan and work with users to ensure everything is correct ahead of the pilot. We will plan, oversee and review a pilot in a live environment (or as close to) to ensure confidence in a roll-out to live.
Get Started with Deliver