Define
We believe any definition should be in terms of users and stakeholders and include a business case for delivering the outcome.
This is about ensuring that what is required is well defined so that it will be delivered to meet outputs, outcomes and make the desired impact.
Start defining your problem
Contact usOur definition approach is case focused
The discovery element will identify the user needs but it is important to then hypothesise how the needs might be met and identify the means to measure the success. Without this a product can appear to be feature rich but may not be that useful to the users.
Whilst it is obvious to focus on the users this must exist within a business case to invest in a digital product. Our approach is to ensure a case exists to the benefit of users, workers and the organisation,
The Benefits
1 - Framing of the problem
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2 - Evidence driven features
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3 - Ensures a business case exists
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4 - Measuring progress
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